Lead capture on autopilot
When the chatbot cannot answer, it politely requests the visitor's name and email — then saves the lead to your dashboard with full CSV export. Every unanswered question becomes a sales opportunity.
New — WooCommerce product suggestions
AI customer support, trained on your content
AppAlbania Chatbot answers your customers in any language using only your documents, links and sitemap. It captures leads, recommends your products, and hands the conversation to you whenever you want.
- Bring your own OpenAI or DeepSeek key
- One-line installation
- Fully white-label
Lead captured
Agent takeover available
- Model
- deepseek-chat
- Response
- 0.4s streamed
- Language
- Auto-detected
- Source
- WooCommerce
- Lead
- Captured
Works out of the box with
- OpenAI
- DeepSeek
- WooCommerce
- WordPress
- Telegram
- Any HTML website
Everything a support team does. In one widget.
More than a chatbot — a complete support, sales and lead-generation system trained exclusively on your content, so it never invents answers.
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Answers only from your content
It replies strictly from what you trained it on. When something is not covered, it says so openly and offers your contact channels instead of guessing.
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Sells from your WooCommerce store
Connects to your shop, keeps the catalogue synchronised with automatic re-crawls, and recommends real products with live price and stock — directly inside the conversation.
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Answers in every language
A German tourist, an Albanian local and an American customer can all ask the same chatbot — it detects the visitor's language and replies natively. FAQs, quick-reply buttons and welcome messages included.
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Speaks as your official assistant
Fill in your business profile — name, hours, contacts, tone — and the chatbot introduces itself and answers on behalf of your business.
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Telegram notifications
New lead, new conversation, or a question the chatbot could not answer — delivered to your Telegram instantly, in real time.
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Security and backups built in
Two-factor authentication (Google Authenticator) protects the admin panel, and complete backups of your data and training material are always one click away.
Train on anything, in minutes
Upload PDF, Word and text files. Paste website links. Or point it at your sitemap and it crawls your entire site automatically — with one-click retraining and a "last trained" timestamp for every source.
- DocumentsPDF, Word and text files: price lists, policies, catalogues, manuals.
- LinksPaste any page address and its content is read and learned.
- SitemapGive it your sitemap.xml and it crawls the whole website for you.
- FAQsWrite your own questions and answers, plus quick-reply buttons and a welcome message.
Training sourcesUp to date
- price-list-2026.pdfindexed
- return-policy.docxindexed
- sitemap.xml → 30 pagescrawled
- 12 FAQs + welcome messagesaved
- yourshop.com/faqretrained 2h ago
RetrainUpload file
Every conversation can turn into a customer
The chatbot collects contacts when it should, and you can step into any chat the moment a person needs a person.
Live chat takeover
Monitor conversations in real time. Press "Take over" and the chatbot steps aside while you answer personally — then resumes automatically when you leave.
Leads, new conversations and unanswered questions also reach your Telegram in real time, so you never miss a customer.
White-label, one-line installation
Your logo, your avatar, your colours — no third-party branding anywhere. Paste a single script tag and the widget is live on your site as a chat bubble, an inline embed, or a direct chat link. Full installation documentation included.
- Chat bubbleA floating button in the corner of every page.
- Inline embedThe chat placed inside a page, for example on your contact page.
- Direct chat linkA full-page chat you can share on social media, email or a QR code.
Any website: one line
<!-- paste before </body> --> <script src="https://chat.yourdomain.com/widget.js"></script>
WordPress and WooCommerce: the plugin
- Upload and activate the WordPress plugin.
- Paste your chatbot address in the plugin settings.
- Save. The chat appears and starts answering immediately.
Works the same on plain HTML sites, landing pages and online shops.
Live in three steps
No agencies, no development work, no waiting. Follow the included step-by-step documentation and you are live in minutes.
- 1
Connect your AI key
Add your own OpenAI or DeepSeek API key. You control the model and the cost — most websites spend under €5 per month in usage.
- 2
Train the chatbot
Upload documents, paste your links, or crawl your sitemap. Complete your business profile so the chatbot speaks as your official assistant.
- 3
Install with one line
Copy the widget snippet into your website — WordPress, WooCommerce or plain HTML. The chat appears and starts answering immediately.
Your own AI key. Usage at cost, paid directly.
So you pay the AI provider directly, at cost, with no markup from us. Most websites spend between €1 and €5 per month in usage. You retain full control over the model, spending limits and your data.
- Works with OpenAI or DeepSeek — you choose the model
- Set a spending limit in your provider account
- Both plans: bring your own API key · no per-message fees · no token markups
Hosted plan, paid to AppAlbania€20/month
Self-hosted license, paid once€499
€1–5/month
Typical AI usage for most websites, billed by OpenAI or DeepSeek on your own key.
See how the chatbot works
A short guide to the admin panel, from the first sign-in to live chat.
- 1What the chatbot does
- 2First sign-in to the admin panel
- 3Training: documents, links and sitemap
- 4Adding the chat to your website
- 5Leads and live takeover
- 6Common problems
Simple and transparent
Every plan includes all features for one website. You connect your own OpenAI or DeepSeek key — we never resell AI usage to you.
Most popular
Hosted
We run everything for you
€20/month
plus your own API key (OpenAI or DeepSeek)
- Fully managed hosting — updates, uptime and maintenance included
- All features included — leads, live chat, WooCommerce, Telegram
- White-label widget for one website
- Automatic backups and two-factor security
- Setup assistance and full documentation
- Cancel at any time
Self-Hosted License
You own it, on your own server
€499one-time
lifetime license · pay once, use forever
- Full package — host on any server, with any provider
- All features included, identical to the Hosted plan
- License valid for one website
- Simple installation with full documentation
- Lifetime updates for your major version
- Reselling or redistribution not permitted
The license is arranged with us directly on WhatsApp. No per-message fees and no token markups on either plan.
Hosted or self-hosted?
| Feature | Hosted | Self-hosted |
|---|---|---|
| Price | €20/month | €499 one-time |
| Server | We host and maintain it | Any server, any provider |
| Updates | Included, applied for you | Lifetime, for your major version |
| Backups | Automatic | One click |
| Features | All | All, identical |
| Websites | One | One |
| AI usage | Your own key | Your own key |
| Commitment | Cancel at any time | Pay once, use forever |
Frequently asked questions
Why do I need my own OpenAI or DeepSeek API key?
So you pay the AI provider directly, at cost, with no markup from us. Most websites spend between €1 and €5 per month in usage. You retain full control over the model, spending limits and your data.
Will the chatbot invent answers?
No. It answers strictly from your training material — your documents, links and store. If something is not covered by the training data, it says so, offers your contact channels, and captures the visitor as a lead instead.
Which languages does it answer in?
It detects the visitor's language and replies in it — Albanian, English, German, Italian and more — from the same training material.
Does it work with WordPress?
Yes. Use the WordPress plugin, or paste the one-line script on any other website — WooCommerce or plain HTML.
How does the WooCommerce integration work?
You connect your store once. The chatbot keeps your catalogue synchronised with scheduled re-crawls and recommends matching products with live price and stock directly inside the conversation.
Can I use it on more than one website?
Each plan covers one website. If you need additional sites, simply add another subscription or license per site — same price, with a separate chatbot and separate training data.
What does white-label mean exactly?
The widget displays your name, your avatar and your colours. There is no third-party branding anywhere — your customers see only your brand.
Can I resell the self-hosted version?
No. The self-hosted license allows you to run the software on any server of your choice for your own website. Reselling, sublicensing or redistributing the software is not permitted.
Is my data secure?
The admin panel supports two-factor authentication via Google Authenticator, and complete backups of your data and training material are one click away. On the Hosted plan, backups run automatically.
Is there a guide for getting started?
Yes. Full documentation is included, plus step-by-step video guides: signing in, training, adding the chat to your website, leads and live takeover.
A support team that never sleeps
Set it up today. Train it in minutes. Let it answer, sell and capture leads while you focus on your business.